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Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly such as your name, email address, and workspace data, as well as usage data collected automatically when you interact with our service including device info, browser type, and pages visited.

2. Audio & Transcript Data

When you record with PLAI, your audio and generated transcripts are stored securely. This data belongs to you. We use it solely to provide the service — transcription, AI suggestions, and playback within your dashboard.

3. How We Use Your Information

We use your information to provide and improve PLAI, communicate with you about your account, ensure security, and deliver AI-powered features. We do not sell your personal data to third parties under any circumstances.

4. AI & Third-Party Processing

Audio and text content may be processed by third-party AI providers such as Google Gemini and Deepgram to generate transcriptions and suggestions. This processing is subject to those providers own privacy agreements. We only use reputable, enterprise-grade providers.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. You may request full deletion of your data at any time by contacting us.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse usage patterns. You can control cookie settings through your browser. See our Cookie Policy for full details.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise any of these rights, contact us at aiassitantpodcastlive@gmail.com.

8. Contact

For any privacy-related questions or requests, reach out to us at aiassitantpodcastlive@gmail.com. We aim to respond to all privacy enquiries within 48 hours.

Questions? Contact us